Frequently Asked Questions

Everything you need to know about SellerSpark.

General Questions

SellerSpark is an AI-powered platform built specifically for online sellers on Etsy, Amazon, and Shopify. We provide tools that help you create better products, write SEO-optimized listings, research trends, and grow your store — without needing design skills or marketing expertise.

SellerSpark is for anyone selling (or wanting to sell) on Etsy, Amazon, or Shopify. Whether you're just starting out with your first product or managing a store with hundreds of listings, our tools are designed to save you time and help you sell more.

Not at all. Every tool is designed to be simple and intuitive. Our AI does the heavy lifting — you just describe what you want and SellerSpark handles the rest.

No. SellerSpark is an independent platform built to help sellers on those marketplaces. We are not affiliated with or endorsed by Etsy, Amazon, or Shopify.

Plans & Pricing

We offer four plans. Every plan unlocks all 8 tools — you just get a bigger monthly credit pool as you scale:

Free — 20 credits / month. Great for trying us out.
Starter ($29/month) — 200 credits / month. Enough for ~20 Niche Finders or ~100 Tag Generators, or any mix.
Pro ($59/month) — 500 credits / month. Includes Shop Evaluator and priority support.
Agency ($99/month) — 1,500 credits / month, dedicated support, and 50% off all credit packs.

Annual plans are available at a discount.

Credits are a shared pool — one balance that works across every tool in SellerSpark. You spend them however you want:

Niche Finder — 10 credits
Trend Tracker — 10 credits
Product Creator — 8 credits
Listing Writer — 3 credits
Etsy SEO Optimizer — 2 credits
Tag Generator — 1 credit
Shop Evaluator — 1 credit per 5 listings analyzed
Profit Calculator & POD Budget Calculator — Free

No tool silos, no per-tool quotas. If your workflow is mostly tags one month and mostly niche research the next, credits flex with you.

Monthly plan credits do not roll over — they reset each billing cycle. However, purchased credit packs never expire and stay in your account until you use them.

Yes — you can purchase one-time credit packs at any time:

Starter Pack — $10 for 100 credits
Growth Pack — $25 for 300 credits
Power Pack — $55 for 750 credits
Mega Pack — $99 for 1,500 credits

Purchased credits never expire. Agency plan members receive 50% off all credit packs automatically.

Yes — you can change your plan at any time through your account settings. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

We offer a 7-day money-back guarantee for new paid subscribers. After 7 days, subscriptions are non-refundable. Credit packs are non-refundable once credits have been used.

You can cancel anytime through your account page by clicking “Manage Billing.” You'll keep access to your paid features until the end of your current billing period.

Tools

SellerSpark currently includes 8 tools:

Product Creator — Generate complete product designs with AI, powered by our design assistant Aria
Listing Writer — Write SEO-optimized listing titles, descriptions, and tags
Etsy SEO Optimizer — Improve your existing listings for better search rankings
Trend Tracker — Discover what's trending before your competitors
Tag Generator — Generate the best tags for any product
Niche Finder — Find profitable niches with less competition
Profit Calculator — Calculate your margins and pricing
POD Budget Calculator — Plan your print-on-demand business finances

Coming soon: Shop Evaluator and Bulk Listing Writer.

Aria is SellerSpark's AI design assistant built into the Product Creator. She automatically selects the best font, colors, art style, and saying for your product based on your niche — so you don't have to make any design decisions. You can also customize her choices or give her feedback to regenerate.

Select your product type (mug, t-shirt, poster, etc.)
Describe your niche or theme
Aria suggests sayings — pick one, write your own, or let Aria choose the best option
Choose Standard or Premium quality
Click Generate — Aria creates a complete product design
Download or publish directly to Printify

Yes. All generated designs are automatically upscaled to meet Printify's 300 DPI print standards. You'll see a “Print-Ready” badge on every generated design.

Yes — after generating a design you can download it as PNG, JPEG, or PDF. Your designs can be used on any POD platform including Printify, Printful, Redbubble, and more.

Enter your product type, niche, and any key details. The Listing Writer generates a complete, SEO-optimized title, description, and all 13 Etsy tags — ready to copy and paste into your listing.

The Trend Tracker uses AI to analyze current market data and identify emerging trends. It's a research tool to help you make informed decisions — results should be used as guidance alongside your own judgment.

Connecting Your Accounts

Go to your Account page and click “Connect with Etsy.” You'll be redirected to Etsy to authorize SellerSpark. Once approved, your store is connected and tools like Shop Evaluator can access your listing data.

No. You just click “Connect with Etsy” and authorize through Etsy's login page. No developer account or API keys needed.

Go to Account → Connected Apps → Printify. Follow the instructions to generate a Personal Access Token in your Printify settings, then paste it into SellerSpark and click Test Connection.

Yes — you can connect Printful the same way as Printify through the Connected Apps section. Support for additional POD platforms is coming soon.

Yes. All API keys and access tokens are encrypted before being stored. We never expose your credentials to the browser and all API calls are made server-side. See our Privacy Policy for full details.

Publishing & Products

Currently you can publish designs directly to Printify which then fulfills and ships orders from your Etsy store. Direct Etsy listing publishing is coming soon with our Shop Evaluator tool.

Currently supported: T-shirts, Hoodies, Mugs, Tote Bags, Posters/Prints, Phone Cases, Hats, Sweatshirts, Tank Tops, and Pillows. More product types coming soon.

You do. Designs you create using SellerSpark tools are yours to use commercially. See our Terms of Service for full details.

Yes — download your design and use it on any POD platform: Printify, Printful, Redbubble, Merch by Amazon, Society6, and more.

Technical Questions

SellerSpark works best on Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Not yet — SellerSpark is currently a web-based platform optimized for desktop use. A mobile app is on our roadmap.

Try refreshing and running the tool again. If the problem persists, contact us at hello@sellerspark.ai and we'll help resolve it quickly.

Support

Email us at hello@sellerspark.ai. We typically respond within 24 hours. Pro and Agency plan members receive priority support.

We're building out our help center and video tutorials. In the meantime, our blog covers tips and strategies for using SellerSpark tools effectively.

Absolutely — we love hearing from our users. Email your ideas to hello@sellerspark.ai or use the feedback option in your account. Many of our best features came directly from user suggestions.

Email hello@sellerspark.ai with a description of what happened and we'll prioritize fixing it. Screenshots are always helpful!

Still have questions?

We'd love to hear from you. Reach out and we'll get back to you within 24 hours.

General: hello@sellerspark.ai · Founder: greg@sellerspark.ai