Privacy Policy
Last updated: April 9, 2026
SellerSpark.ai ("SellerSpark," "we," "us," or "our") is operated by Open Mind Marketing. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at sellerspark.ai and our AI-powered tools for online sellers.
1. Information We Collect
Account Information
When you create an account, we collect your email address and password (stored securely via Supabase Authentication). If you subscribe to a paid plan, payment information is processed by Stripe and we do not store your credit card details.
Connected Platform Data
If you connect third-party platforms (Etsy, Printify, Printful), we store API keys or OAuth tokens you provide to enable our tools. These credentials are stored encrypted at rest in our database. We access only the data necessary to provide our services (shop info, listing data, product creation).
Usage Data
We collect information about how you use our tools, including tool usage counts, product types created, and feature interactions. This helps us improve our services and enforce plan limits.
Automatically Collected Information
When you visit our site, we may automatically collect your IP address, browser type, operating system, referring URLs, and pages visited. We use Vercel Analytics for basic traffic insights.
2. How We Use Your Information
- Provide and maintain our AI tools (Listing Writer, Product Creator, Trend Tracker, etc.)
- Process transactions and manage your subscription
- Connect to third-party platforms on your behalf (Etsy, Printify, Printful)
- Send transactional emails (account verification, password resets, billing receipts)
- Enforce usage limits based on your subscription plan
- Improve our services and develop new features
- Detect and prevent fraud or abuse
3. AI-Generated Content
Our tools use AI models (including OpenAI and Anthropic) to generate listings, images, and product concepts. The prompts you provide and the content generated may be processed by these third-party AI providers subject to their respective privacy policies. We do not use your content to train AI models.
4. Third-Party Services
We use the following third-party services:
- Supabase — Authentication and database (data stored in the US)
- Stripe — Payment processing (Stripe Privacy Policy)
- Vercel — Hosting and deployment
- OpenAI — AI image generation and text generation
- Anthropic — AI text generation
- Etsy, Printify, Printful — Connected platform APIs (only when you authorize)
5. Data Sharing
We do not sell your personal information. We share data only:
- With third-party service providers listed above, as necessary to provide our services
- When required by law or to protect our legal rights
- With your consent
6. Data Security
We implement industry-standard security measures including encrypted data storage, HTTPS for all connections, and secure authentication. API keys for connected platforms are stored encrypted at rest. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@sellerspark.ai.
9. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand site usage. You can control cookie preferences through your browser settings.
10. Children's Privacy
SellerSpark is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. International Users
Our services are hosted in the United States. If you access our services from outside the US, your data may be transferred to and processed in the US. By using our services, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: hello@sellerspark.ai
- Website: sellerspark.ai